Helpful Information for Health Care Providers

MySaskHealthRecord is an secure website that enables Saskatchewan citizens to quickly and easily access their personal health information. Those who sign up can access their personal health information including laboratory test results, medical imaging reports, immunization history, and clinical visit history (displayed as inpatient, outpatient or emergency visits to a health care facility). All personal information in MySaskHealthRecord is stored securely and can only be accessed through a highly secure, personalized login.

• Be a Saskatchewan resident of 14 years of age or older; AND
  
  
• Have an active Saskatchewan health card; AND
  
  
• Have a valid Saskatchewan Government Insurance (SGI) driver’s licence or SGI photo ID card.
   

• Improved patient care: Having key patient health information available electronically allows health care providers to make more timely and informed decisions that benefit all patients, especially those who have recently changed doctors, moved within Saskatchewan, or need medical attention while traveling.
  

• A smarter health care system for all: The improved flow of vital patient information online will help transform Saskatchewan's overall health care system. Patients are the ultimate beneficiaries because MySaskHealthRecord allows them to be more engaged and responsible for their own health.
  

• Patient expressed value: Feedback received from patients during the Citizen Health Information Portal pilot found that having quick and easy access to their personal health information improved the management and understanding of their overall health, enhanced their relationship with their health care providers, helped them feel more involved in their own care and decision making and reduced stress.
  
  

• eHealth Saskatchewan’s website, eHealthSask.ca, for more information on MySaskHealthRecord
  
  
• Message the online assistant on the MySaskHealthRecord page on eHealthSask.ca
  
  
• Call the Service Desk at 1-844-767-8259
  

• Provincial Health Data (Green) – Clinical data is collected from facilities with information systems that share data to the provincial repository. This includes data for clinical visit history, laboratory test results, immunization history, prescription history, and medical imaging reports. 




• Device Entered Data (Orange) – Patients can connect their personal health and fitness applications or devices, such as an activity tracker or blood glucose monitor, to sync and upload data into their MySaskHealthRecord. 



• Self-Entered Data (Yellow) – Patients can manually enter in their own personal health information such as allergies, surgical history, emergency contacts, etc. for their own tracking purposes.
  

• Clinical Visit History – Clinical visit information provided by the registration systems (e.g. WinCIS, SER, etc.) used in health care facilities, with the majority being acute care facilities and hospitals. The clinical visits displayed include visits related to inpatient, outpatient, or emergency services, and include the attending providers’ name if available. Providers’ notes regarding these visits will not be available, but patients are able to manually enter comments. An example of the information displayed in MySaskHealthRecord is pictured below:
  

• Laboratory Test Results – Finalized and/or amended general laboratory, blood bank, microbiology, and pathology information will be available as collected from Saskatchewan Health Authority laboratories and the Roy Romanow Provincial Lab. Results will be displayed as collected from the source systems, including any reference ranges or notes, and may be in a PDF or attached document format.  NOTE: All pathology results will have a 4-day delay to MySaskHealthRecord users from the time the pathology results are available electronically to providers. An example of the information displayed in MySaskHealthRecord is pictured below: 
  

• Medical Imaging Reports – Finalized and/or amended diagnostic reports as collected from the Saskatchewan Health Authority and select private radiology organizations. Medical imaging reports will be displayed as collected from the source systems in an attached document format, and will not include any images. An example of the information displayed in MySaskHealthRecord is pictured below:

• Immunization History –  Immunization history will provide a full history of data for patients sourced from the Saskatchewan immunization registry, Panorama. The data will only be information available in Panorama, and not from physician offices or other clinics that don’t input data into Panorama. An example of the information displayed in MySaskHealthRecord is pictured below:
  

• Prescription Fill History - Prescription history contains medications from the Saskatchewan’s Pharmaceutical Information Program (PIP) as recorded in community pharmacies in the province. It may not list all medications ever received in a person's lifetime. For example, medications received at some health care facilities, doctors’ offices, hospitals, cancer clinics, etc. may not display in MySaskHealthRecord. An example of the information displayed in MySaskHealthRecord is pictured below:

• A brief description of each of the health information areas, such as clinical visit history, laboratory test results, and medical imaging reports
  
  
• Colour-coded data to identify where the information originated (provincially sourced, self-entered or uploaded from a device).
  
  
• Embedded hyperlinks to trusted information sites, such as HealthLine Online.
   

The decision regarding patients' access to sensitive results was one that involved numerous discussions and engagement with various groups. Lengthy discussions among providers in the Provider Advisory Committee about the potential impact and implications were conducted; citizens were consulted through focus groups and surveys to understand the patient perspective on access to sensitive results. Discussions also included understanding technology and integration requirements, and learning what other jurisdictions have done to incorporate or exclude sensitive information.

Through considerable deliberation by providers and health system leaders, a decision was made to implement a 4-day delay on pathology results to MySaskHealthRecord from the time the pathology results are available electronically to providers. The delay only applies to pathology results, and there is currently no delay for other results from the provincial repositories.

Saskatchewan health care providers are not required to learn or use MySaskHealthRecord. However, providers should be aware that patients may now have access to their personal health information, including laboratory test results, immunization history, prescription history,  medical imaging reports, and clinical visit history.

Providers should continue to follow their current processes for viewing patients' results from the various systems in place today, such as the Electronic Health Record Viewer (eHR Viewer), Electronic Medical Records (EMRs) and Sunrise Clinical Manager (SCM).

As soon as patients' results are available in the provincial repositories, that information will be available for providers in the Electronic Health Record Viewer (eHR Viewer), SCM, and/or EMRs as applicable, and, also when applicable, will be displayed in the patients' MySaskHealthRecord. The exception to this would be pathology results, as there is a 4-day delay on all pathology results to provide time for healthcare providers to review these potentially sensitive results to help support next steps. Providers are encouraged to review the reference materials on the MySaskHealthRecord – Health Care Providers section at eHealthSask.ca for some suggested tips on conversations with patients accessing their results through MySaskHealthRecord.

Of note, MySaskHealthRecord includes disclaimers to indicate that a patient's provincial results may not be final and will require interpretation by their health care provider.  Providers should continue their current best practices and standards for reviewing test results.

Research and studies to date have not shown that patient access to their health information online increases providers' workload. Please go to the MySaskHealthRecord – Health Care Providers section at eHealthSask.ca to learn more about these studies.

Further, in a survey to SK health care providers, 85% of respondents indicated that they believe citizens' access to their health information online will either have no impact to health care providers' workload or a decrease in workload.

Any Saskatchewan citizen can create a MySaskHealthRecord account as long as they are 18 years of age or older, have an active Saskatchewan health card, and a valid Saskatchewan Government Insurance (SGI) driver's licence or SGI photo ID card. Providers are encouraged to sign up for MySaskHealthRecord as a way for them to access their own personal health information, and to also support their understanding of what patients have access to through MySaskHealthRecord.

Health care providers can visit the MySaskHealthRecord – Health Care Providers section at eHealthSask.ca or call the Service Desk at 1-844-767-8259 for more information on MySaskHealthRecord.

Yes, parents and legal guardians can have access to the health information of their children under the age of 14, including proof of COVID-19 vaccination information. Please note that once your child turns 14, they will have to sign up for their own MySaskHealthRecord account and you will no longer have access to their health information in MySaskHealthRecord. For parents/guardians ineligible for or unable to access MySaskHealthRecord, a manual process is available to receive the COVID-19 vaccination record of a child under age 14.