If you have not completed all account registration steps, follow the instructions on this page.

Fully registered users can log in.

Contact Us
Toll Free: 1-844-767-8259 (Canada & US)
Email: MySaskHealthRecord@ehealthsask.ca
Phone service: 8:00 a.m. - 4:30 p.m.
Monday to Friday, excluding statutory holidays

MSHR Online Support Form

 If you have any questions about MySaskHealthRecord or need assistance with registration or your account, contact the Support Line at 1-844-767-8259 or fill out the support form below and we'll get back to you within five business days. 

Complete the form below if you have any questions about MySaskHealthRecord related to:

  • Registration Problem – Problems setting up your MySaskHealthRecord account.
  • Technical Issues – Technical issues setting up your MySaskHealthRecord account.
  • How to Question – General questions about your MySaskHealthRecord account.
  • Provincial Data Error/Missing – Errors or missing information in MySaskHealthRecord not related to COVID-19 vaccinations. For missing COVID-19 vaccinations or lot numbers, please use this form for faster resolution. 
  • Privacy/Security Questions – Questions related to accessing your child's record in MySaskHealthRecord or gaining access to your COVID-19 vaccination record when you don't have the ID or technology required to create a MySaskHealthRecord account.

Please note that the eHealth Saskatchewan Service Desk supports MySaskHealthRecord and has limited ability to assist with other software or hardware issues.


Service Desk Phone Support
Monday to Friday
8:00 a.m. to 4:30 p.m.