Information available in MySaskHealthRecord
MySaskHealthRecord (MSHR) contains health information from a variety of data sources including:
Medical record – clinical visit history (displayed as inpatient, outpatient or emergency), laboratory test results, medical imaging reports, prescriptions and pharmacy services, and immunization history
Clinical documents – information available through the eHR Viewer, including provider notes such as:
- Select operative reports, discharge summaries/transfers, consults, history and physical
- Select diagnostic reports including Holter monitors, sleep studies, exercise tolerance tests, ECG, EEG, stress tests, pulmonary function tests and more
- Saskatchewan Cancer Agency reports such as discharge summaries, new patient notes, pain and symptom management notes, and review notes
Surgical procedures – scheduled procedure date, specialist/surgeon's name, procedure location and more.
- The date that will appear in MSHR will be the date the complete surgical booking package is received at the OR scheduling office
- Allow 7-14 business days following the consent discussion for new entries to appear in MySaskHealthRecord.
- Patients will not receive notifications for emergency procedures (including emergency c-sections), but the final procedure report will be visible in their history.
- Surgical history will be available from 2018 forward.
How patient results appear in MSHR
When patient information is available in the eHR Viewer, it will also be displayed in the patient's MSHR. While many results appear with no delay, newly added clinical documents will not appear in the patient's MSHR for 48 hours.
Abnormal or sensitive results that may be distressing
Some information regarding abnormal or sensitive results may be distressing. Some language to consider with patients before they go for testing:
- Before you go for these tests, remember that with MSHR you have the option to see your results online, but you also have the option to wait to review the results with me. There is the chance that the results may cause you some anxiety if you are not sure what they mean, and you may decide that you feel more comfortable waiting to review the results with me in person, rather than viewing them online.
- Let's do the test and then schedule a follow up visit so we can discuss the results together. You can choose to review the results in your MSHR account prior to our appointment together, but regardless we will meet and discuss a plan.
- Please allow up to (insert number) business days from the time the test is available for me to review the results and contact you, as needed, to talk through next steps and to ensure you have the proper supports.
- Please remember that MSHR does not replace any of the current processes or practice standards in place today. I will continue reviewing all results and will reach out as needed.
Some language to consider when the patient calls your staff or the clinic after testing:
- The provider will be reviewing the results, so be assured that if there are issues we will book a follow up appointment.
- Please allow up to (insert number) business days for the provider to review the results and to determine the necessary next steps based on the results. If you haven't heard from us after (insert number) business days, then please call the clinic.
Correcting errors in MSHR
Patients can report any suspected errors in their MSHR account to eHealth Saskatchewan by contacting the eHealth MSHR Service Desk at:
Providers can report any suspected errors in clinical documents to eHealth Saskatchewan by contacting the eHealth Service Desk at:
Providers can correct an error in a dictated report or flag a critical error in a report dictated by another clinician.
- For errors in Saskatchewan Health Authority reports, please refer to Clinical Documents Corrections.
- For errors in Saskatchewan Cancer Agency reports, contact:
- Allan Blair Cancer Centre: 306-766-2213
- Saskatoon Cancer Centre: 306-655-2662
Sharing MSHR
Residents can share their health information with anyone else who has a MSHR account. See instructions for How to Use MySaskHealthRecord. You must be 14 to register for a MSHR account. Parents can apply to access the health information of children under 14.
