Contact Us
eHealth Privacy Service
2130 11th Avenue
Regina, SK S4P 0J5

Toll Free: 1-855-347-5465
Phone service: 8 a.m. - 4:30 p.m.
Monday to Friday, excluding statutory holidays

Requesting Access to Information

​eHealth Saskatchewan is committed to ensuring transparency and accountability to the public.

Please read the headings below carefully to ensure you are following the correct process to request the type of information you seek.

Residents can register for MySaskHealthRecord to receive quick and easy access to a secure website that contains your personal health information, such as:

  • Laboratory Test Results
  • Medical Imaging Reports
  • Clinical Visit History, such as hospital visits

If you have any questions about MySaskHealthRecord, or need assistance with registration or your account, please contact the Support Line at 1-844-767-8259.

eHealth can provide copies of your information from in the eHR Viewer .
To request copies of your personal health information in the eHR Viewer, complete the Request for Access to PHI form and submit it to the eHealth Privacy Service.

Individuals have the right to request access information in accordance with The Freedom of Information and Protection of Privacy Act (FOIP). FOIP requires that access shall be permitted to records in the possession or under control of eHealth Saskatchewan.

To request records in the possession and/or control of eHealth Saskatchewan, complete and submit the Access to Information Request Form to the eHealth Privacy Service. The completed form will need to be submitted by mail or email to the contact information on the left-hand side of this page.

With a MySaskHealthRecord account you can access/print your COVID-19 vaccine record, now with a QR code. Visit here for more information, including instructional videos and steps on how to access/use your vaccine record with QR code.

Saskatchewan citizens 14+ who are not eligible for/unable to access a MySaskHealthRecord account

Parents/legal guardians who are not eligible for/unable to access a MySaskHealthRecord account who have children under the age of 14

Once your request and any supporting documentation has been received, the eHealth Privacy Service will process your request and send you a copy of the COVID-19 proof of vaccine record by Canada Post or by email if an email address is provided. Please note: This is a manual process and it will take longer to fullfill a request; by signing up for MySaskHealthRecord, you will receive a record sooner.

Out-of-province residents vaccinated in Saskatchewan can receive proof of vaccination by submitting the Request for COVID-19 Proof of Vaccination Certificate.

Your COVID-19 Vaccination Record will contain your COVID-19 immunization information, as recorded in the Saskatchewan Immunization Registry, including full name, date of birth, and COVID-19 immunization history. It will not contain a SMART Health Card QR code, but can be submitted to your provincial health authority for addition to your record.

Things to be aware of:

  • QR Codes/Creasing - eHealth will take measures to prevent the QR code from being creased when mailed out; however, please be aware that if a QR code becomes creased, it may hinder it from being read by a scanner. This is not an issue if you sign up for a MySaskHealthRecord account and save a digital record with QR code to your device.
  • Change in Vaccination Status – If your vaccination status changes, for example, you receive a booster vaccination, you will need to request a new COVID-19 proof of vaccine record. This does not apply to COVID-19 proof of vaccine records in MySaskHealthRecord. With MySaskHealthRecord you are easily able to generate an updated record with QR code.
  • Proof of Parentage – Proof of parentage is a legal document that lists you as the parent/legal guardian of the child. Examples of proof of parentage include a long-form birth certificate, guardianship order, or adoption order. If you do not have proof of parentage and your child was born in Saskatchewan, eHealth has developed an interim process where an eligible person can provide authorization for Vital Statistics to provide verification of proof of parentage. Please contact the eHealth Privacy Service at or 1-855-347-5465 for more information.

Please contact the eHealth Privacy Service for any questions regarding the process to request the information you are seeking.