Personal Care Homes

Personal Care Home Licensees Handbook

Contains important information about personal care home operators responsibilities (including care, management and administration of the home).

Specialized Procedures in Personal Care Homes Booklet

Describes responsibilities both for nurse professionals and personal care home licensees when a resident in a personal care home requires a specialized procedure.

Selecting a Personal Care Home

A personal care home cares for its residents, and helps residents access the services of a health care professional (such as nurses and doctors) when required.

Personal Care Home Complaint Reporting Form​

If you are comfortable doing so, discuss the concern with the licensee or manager of the personal care home. If not addressed, this reporting form may be used. The complaint will be forwarded to a personal care home consultant for review.