• Health Registries Call Centre Currently Unavailable at this Time

    Please be advised that eHealth Saskatchewan's Health Registries Call Centre is currently unavailable at this time. Technical difficulties are affecting people trying to reach us by calling 1-800-667-7551 or 306-787-3251. eHealth is working to restore services as soon as possible. We sincerely apologize for any inconvenience. Please stay tuned for updates.

    Posted 2019-06-26 16:10:54
  • Saskatchewan People want their Health Information at their Fingertips

    Saskatchewan people have made it clear—they want quick and easy access to their own personal health information. That's the message eHealth Saskatchewan (eHealth) has been hearing from an increasingly large number of people and many of them speak from experience.

    In 2016, more than 1,100 Saskatchewan people participated in eHealth's six-month pilot program called the Citizen Health Information Portal—or CHIP—a secure website that gives participants secure access to their own personal health information such as laboratory results, prescriptions, immunizations, and hospital visits. Participants could also add personal health information, set reminders to take medications, track trends in their health data and results, and enter upcoming appointments.

    Most of the people who took part in this unique opportunity to manage their own health were not disappointed. The feedback was overwhelmingly positive. So much so that eHealth continues to renew all participants' access to CHIP to this day.

    Throughout the six-month pilot, eHealth conducted surveys, focus groups and advisory committee meetings with both participants and health care providers in an effort to gather as much feedback as possible about the program. Eighty-nine per cent of participants said that having access to their personal health information has been very valuable and 88 per cent said that having access to their health information will help them better manage an existing health issue and avoid future health issues. Seventy-four per cent of participants said they experienced a positive impact from sharing their personal health information with a family member or health care provider.

    Medical doctor Milo Fink says the pilot was a game-changer.

    "It seems to me that people themselves are in the best position to make the safest and most efficient decisions about their health when they have quick and easy access to their own health information," said Dr. Fink. "Rolling out a program like CHIP to all Saskatchewan people would create the potential for one of the most important health care improvements I have seen in my career."

    Many of the participants agree with Dr. Fink. Some have even said that the pilot program is changing their lives for the better.

    Regina resident Lisa Mulgrew is one such participant. She says the pilot enabled her to take a more active role in managing Type 1 diabetes as well as her overall health.

    "I went to my family physician to get some bloodwork done and was excited to see that, soon after, all of my results were available in my CHIP profile," said Mulgrew. "The program even explains if my results are normal or high and I can compare all of my current and previous results with the click of a button. Plus, all of my prescriptions are listed on my profile so I can easily keep track of them -- it's the best thing ever!

    "I have been telling people about the program and showing it to my family and friends. They all love the idea and hope a program like this becomes available to everyone."

    Tyler Moss is another participant who values having quick and easy access to his health information. At the age of 35, Moss was diagnosed with Left Renal Artery Stenosis. Since then, he's had frequent blood tests and other medical tests.

    "I am able to go into the system anytime I want to look up my information and ensure that it is both timely and up-to-date," said Moss. "I like being able to access the information at my fingertips."

    Easy online access to health records can lead to improved patient care as it allows health care providers to make quicker, more informed decisions. While quick access to health information could be beneficial for anyone, it's especially important for those who have recently changed doctors, moved within Canada, or need medical attention while traveling anywhere in the world.

    Saskatchewan people continue to show a strong interest in CHIP. eHealth continues to receive questions on a regular basis about when a similar program will be offered more broadly in Saskatchewan. As such, eHealth's list of people waiting to gain access to a future program grows every week.

    The pilot program is just one of the many ways that eHealth is working to make health care information more readily available to both patients and their health care teams. 

    Joanne Petersen, Registered Nurse and President of the Saskatchewan Registered Nurses Association, says today's society is more digitally connected and points to norms like online shopping and banking.

    "With these trends, comes the need for health information to connect digitally," said Petersen. "eHealth's CHIP connected Saskatchewan residents to their electronic heath information like never before. When residents are actively engaged and connected to their personal health information, the benefits to their health are profound.

    "Imagine a Type 1 diabetic feeling the satisfaction of reaching their target HbgA1C and walking proudly into their Nurse Practitioner's clinic knowing in advance they have met their goal. Or a chronic kidney disease client following their renal panel and electrolyte levels from home, catching early worsening levels and seeking care sooner.

    "Expect to see a population much more engaged and involved in their care. After all, it is their health information."

    Because the pilot has been so well received by both participants and health care providers, eHealth continues to work towards a broader rollout of a similar program for all Saskatchewan people.

    Stay tuned for more exciting updates from eHealth!

    Posted 2019-06-25 16:06:38
  • Important Patient Information Just a Click Away for Saskatchewan Providers

    ​Saskatchewan health-care providers now have a more complete picture of their patient's health thanks to the collaborative efforts of 3sHealth, eHealth Saskatchewan, and the Saskatchewan Health Authority.

    Since 2016, our organizations have been working to add transcribed medical reports from Saskatchewan health-care facilities into the provincial Electronic Health Record Viewer (eHR Viewer)—a secure website containing patient health information.

    We are pleased to announce that our work on this province-wide project officially wrapped up in May 2019. Now, all Saskatchewan health-care providers with access to the eHR Viewer can quickly and easily view their patients' transcribed reports and documents from most hospitals and health-care facilities in the province. Those documents include consultations, history and physical information, diagnostic reports, operative and procedure reports, inpatient progress notes, outpatient reports, and discharge summaries.

     mark brown.png

    “Saskatchewan physicians, such as Dr. Mark Brown (pictured here), can now use new technologies to generate care reports on their patients and quickly add those reports to the provincial Electronic Health Record Viewer (eHR Viewer)."

     

    Since 2011, the eHR Viewer has given authorized health-care providers electronic access to patient information such as lab results, immunizations, prescription history, medical imaging reports, clinical documents and hospital visits. Now, providers can also use it to access transcribed reports and documents. As a result, this important health information follows patients wherever they need care or treatment in Saskatchewan.

    Before transcribed reports were standardized and made available in the eHR Viewer, health-care providers could not easily access the transcribed reports completed in another health-care facility. Providers would have to contact the facilities where the reports originated and request to have the reports faxed over. Thanks to the work of our organizations to add transcribed information into the eHR Viewer, health-care providers, like Chantal Ansell, spend less time requesting information and have more time for patient care.

    "I can now use the eHR Viewer to access my patients' transcribed reports, such as hospital discharge summaries, which saves me valuable time because I no longer have to request patient reports and wait for them to arrive," said Chantal Ansell, MD in Saskatoon. "Having easily accessible, reliable, and legible patient information available at my fingertips allows me to spend more time with my patients and directly improves overall patient care."

    When health-care teams across Saskatchewan can access crucial health information anytime and from anywhere in the province, patients receive faster, safer, and better-quality care. More than 9,600 health-care providers have access to the eHR Viewer, including physicians, pharmacists, and nurses, and our health system is working to grow that number every day. As that number grows, so too does the number of patients who benefit from better care. eHealth estimates that, currently, more than 240,000 people benefit from the eHR Viewer every month. As more information becomes available in the eHR Viewer, it means patients will spend less time waiting for high-quality follow-up care and can get back to doing what they love most.

    Both the eHR Viewer and the provincial dictation and transcription service have privacy protections in place so that only those who need to know a patient's information are allowed to access it.

    3sHealth, eHealth Saskatchewan, and the Saskatchewan Health Authority will continue to work together to expand and improve the important health information available to providers in the eHR Viewer.

    Posted 2019-05-23 09:51:23
  • Most Popular Baby Names for 2018

    A list of the top 20 baby names for 2018 was released by eHealth Saskatchewan today. Liam was the most popular name for baby boys for the ninth year in a row, and Olivia was the most popular name for baby girls for the second year in a row. The second most popular boy name was Oliver and the second most popular girl name was Emma. 

    There were 84 baby boys named Liam in 2018, followed by Oliver, Benjamin and Noah. There were 69 baby girls named Olivia, followed by Emma, Harper and Sophia.

    Three new baby boy names—Ryker, Emmett and Elijah—made their debut in the top 20 list since eHealth started reporting the most popular baby names in 2008. Two new baby girl names—Ellie and Ivy—made the top 20 list for the first time in 2018.

    Several of the most popular baby boy names from 2017 did not make a reappearance into the 2018 top 20 list, including Owen, Daniel, Gabriel, Asher, Leo and Hunter. The baby girl names that did not carryover from 2017 were Addison, Brielle, Aria, Quinn and Madison.

    In 2018, 15,364 live births were registered in Saskatchewan, which is a decrease of 245 from the number of live births registered in 2017, which totalled 15,609. These numbers do not include Saskatchewan mothers who gave birth outside of the province. 

    Top 20 Girl Names

     

    Top 20 Boy Names

    Rank

    Name

    Total Named

    Rank

    Name

    Total Named

    1

    OLIVIA

    69

    1

    LIAM

    84

    2

    EMMA

    62

    2

    OLIVER

    61

    3

    HARPER

    55

    3

    BENJAMIN

    59

    4

    AVA

    48

    4

    NOAH

    58

    5

    SOPHIA

    47

    5

    JACOB

    55

    6

    ELLA

    45

    6

    LINCOLN

    54

    7

    CHARLOTTE

    43

    7

    JACK

    50

    8

    EMILY

    40

    7

    LOGAN

    50

    8

    LILY

    40

    9

    JAMES

    47

    8

    SCARLETT

    40

    10

    HUDSON

    46

    11

    HANNAH

    38

    10

    LEVI

    46

    12

    ABIGAIL

    37

    12

    WILLIAM

    45

    13

    ELIZABETH

    35

    13

    LUCAS

    44

    13

    ELLIE

    35

    14

    ETHAN

    42

    15

    PAISLEY

    34

    14

    MASON

    42

    16

    AVERY

    33

    14

    RYKER

    42

    16

    GRACE

    33

    17

    ELIJAH

    40

    18

    HAZEL

    31

    17

    GRAYSON

    40

    19

    AMELIA

    30

    19

    ALEXANDER

    39

    20

    IVY

    29

    20

    EMMETT

    39

     

    Media contact:

    Lisa Triantafyllou
    eHealth Saskatchewan
    306-337-5045
    Cell: 306-581-7342
    Email: Lisa.Triantafyllou@eHealthSask.ca

    Posted 2019-03-12 09:16:51
  • Potential Mail Delays Due to Rotating Canada Post Strikes

    Incoming and outgoing mail is proceeding as normal here at eHealth. However, there may be some delays due to the rotating strikes by Canada Post workers. Our services can be requested online, by fax or in person to avoid postal delays.​

    Posted 2018-11-05 07:41:39
  • New Patient Safety Section Created for Health Care Providers

    Providers now have a single point of access for information and tools to promote a culture of safety when providing care.

    The new section features information and resources related to two key areas:​

    • Patient Safety Alerts; and
    • Medication Safety.​

    Patient Safety Alerts focus on sharing information about a critical incident or event, along with recommendations to prevent the event from recurring. These alerts also promote learning, and help to improve health system quality and safety.

    Medication Reconciliation is a formal process in which healthcare providers work together with patients, families and care providers to ensure consistent communication of medication information across patient transitions of care.​

    Learn more about actions taken across the health system to improve patient safety by visiting Patient Safety​.​​

    Posted 2018-04-02 15:21:55
  • Renewal Stickers Are Coming for Health Cards

    Renewal stickers for health cards are being mailed to Saskatchewan residents who currently have provincial health coverage. Provincial health cards expire on December 31, 2017.

    The stickers will validate health cards for a three year period to December 31, 2020.

    “The Saskatchewan Health Card is one of the most valuable cards in your possession as it indicates that you are entitled to health coverage under the provincial health insurance plan,” eHealth Saskatchewan CEO Susan Antosh said. “Your health card must be presented when you require medical services, so please ensure that you update your card with the renewal sticker as soon as you receive it.”

    The health card renewal packages, which contain the updated stickers, are being mailed out by eHealth Saskatchewan in September. Residents who have not received their renewal packages in the mail by late October should contact eHealth Saskatchewan or visit www.ehealthsask.ca to update their personal information.

    The most common reason for people to not receive their renewal stickers in the mail is because eHealth Saskatchewan has not received a change to the family’s address if they have moved.

    This year, packages will be sent to more than 673,000 households in the province. In addition to the updated sticker(s), the health card renewal package also includes information about eHealth Saskatchewan, HealthLine stickers and organ donor stickers.

    If organ donation is desired, individuals must attach the organ donor sticker to their health card, as well as sign the card indicating their intention to donate organs or tissues, which is also included in the package. For more information on health benefits, visit www.saskatchewan.ca​.​​​

    ​-30-

    Media Contact

    Lisa Adam
    eHealth Saskatchewan
    Regina
    Phone: 306-337-0976
    Email: lisa.adam@ehealthsask.ca

    Les Autocollants De Renouvellement Pour Les Cartes D'assurance-Maladie Seront Bientôt Disponibles


    Les résidants de la Saskatchewan qui bénéficient du régime provincial d'assurance-maladie recevront par la poste des autocollants pour renouveler leur carte d'assurance-maladie. Les cartes viennent à échéance le 31 décembre 2017 et les autocollants les valideront pour une période de trois ans, soit jusqu'au 31 décembre 2020.

    « La carte d'assurance-maladie de la Saskatchewan est une de vos cartes les plus précieuses, car elle confirme que vous avez droit à une protection en matière de santé au titre du régime provincial d'assurance-maladie », a déclaré la première dirigeante de Cybersanté Saskatchewan (eHealth Saskatchewan), Mme Susan Antosh. « Étant donné que vous devez présenter votre carte chaque fois que vous avez besoin d'un service médical, veuillez vous assurer de mettre à jour votre carte dès que vous recevez l'autocollant. »​

    La trousse de renouvellement pour la carte d'assurance-maladie contenant les autocollants sera expédiée par la poste, en septembre, par Cybersanté Saskatchewan. Les résidants qui n'auront pas reçu leur envoi de renouvellement, au plus tard à la fin octobre, devront prendre contact avec Cybersanté Saskatchewan ou se rendre sur le site Web ehealthsask.ca pour mettre à jour leurs renseignements personnels.

    La raison principale pour laquelle les particuliers ou les familles ne reçoivent pas les autocollants, est un changement d'adresse non communiqué à eHealth Saskatchewan suivant un déménagement.  ​

    Cette année, l'envoi sera posté à plus de 673 000 foyers dans la province. Outre les autocollants de mise à jour, la trousse de renouvellement de la carte d'assurance-maladie comprendra de l'information sur Cybersanté Saskatchewan (eHealth Saskatchewan), ainsi que des autocollants de la Ligne InfoSanté (HealthLine) et de don d'organes. Les personnes souhaitant participer au programme de dons d'organes doivent apposer cet autocollant sur leur carte d'assurance-maladie et signer la carte incluse dans l'envoi afin d'indiquer leur consentement au don d'organes ou de tissus après leur décès. ​

    Pour de plus amples renseignements sur les prestations de santé, consulter le site Web saskatchewan.ca.

    - 30 -

    Renseignements :

    Lisa Adam
    Cybersanté Saskatchewan
    Regina
    Téléphone : 306-337-0976
    Courriel : lisa.adam@ehealthsask.ca​

    Posted 2017-08-31 10:39:11
  • eHealth Saskatchewan Reviewing Data Sharing Process with Elections Saskatchewan

    eHealth Saskatchewan has committed to taking steps with Elections Saskatchewan (Elections SK) to address a privacy breach, in which information about individuals under the age of 16 was inadvertently provided to Elections SK from November 2015 to January 2017. Although general demographic information and health card numbers were provided, no clinical health information on individuals was shared.

    eHealth and Elections SK have had a data sharing agreement since August 2015, under which eHealth discloses the name, date of birth, Health Services Number (HSN), address and residency status of individuals 16 years of age and older, for the purpose of establishing and maintaining a permanent register of voters.

    “eHealth is committed to ensuring the privacy and security of personal health information, which is why we are taking this incident seriously and immediately informed the Office of the Information and Privacy Commissioner,” eHealth Saskatchewan CEO Susan Antosh said. “We extend our sincere apologies to those people affected by the breach.”

    The Office of the Information and Privacy Commissioner’s investigation report recommends that legislative changes should occur before eHealth continues to disclose information to Elections SK and recommends that eHealth publicly notify individuals whose information was disclosed. eHealth has received the Privacy Commissioner's report and has agreed to comply with the recommendations.

    Anyone who is concerned that their personal information was shared with Elections Saskatchewan can contact eHealth's privacy office at 1-855-eHS-LINK (347-5465) or by email at privacyandaccess@ehealthsask.ca.

    -30-

    For more information, contact:

    Lisa Adam
    eHealth Saskatchewan
    Regina
    Phone: 306-337-0976
    Email: lisa.adam@ehealthsask.ca​​

    Posted 2017-06-28 09:49:27
  • Residents Encouraged to Update their Address to Maintain Health Coverage

    One of the most valuable cards in your wallet is being renewed this fall.​

    All Saskatchewan residents with provincial health coverage will be receiving Health Card Renewal Packages in September. eHealth Saskatchewan will be sending packages containing stickers that renew health cards for a three-year period, to December 31, 2020.

    To help ensure packages are received before health cards expire, any resident with a change of address or family composition (married, divorced, separated, deceased) within the last three years are asked to update that information with eHealth Saskatchewan.

    “Our priority is to ensure that you and your family maintain health coverage, which is why we want to confirm—ahead of time—that your renewal package will be mailed to the correct address,” Health Minister Jim Reiter said. “We encourage all citizens with provincial health coverage to contact eHealth Saskatchewan if you have moved or changed addresses in the past three years.”

    Residents can update their personal information at ehealthsask.ca. They can also come to eHealth Saskatchewan at 2130-11th Avenue, Regina, SK or call 1-800-667-7551. eHealth’s hours of operation are Monday to Friday from 8 a.m. to 5 p.m.

    “Your Saskatchewan Health Card indicates that you will receive health coverage under the provincial health insurance plan,” eHealth Saskatchewan CEO Susan Antosh said. “As soon as you receive the new sticker in the mail, we encourage you to place it on your health card, so that you can continue being eligible for covered medical services.”

    This year, packages will be sent to more than 670,000 households in the province. All provincial health cards expire on December 31, 2017.

    For more information on health benefits, please visit Saskatchewan.ca​.

    - 30 -

    Media contact:


    Lisa Adam
    eHealth Saskatchewan
    306-337-0976
    Cell: 306-540-5816
    Email: Lisa.Adam@eHealthSask.ca

    Posted 2017-05-02 08:59:33
  • Update: Services Restored

    Update (12:15 CST, May 1 2017): Services restored. We will continue monitoring system status, and will update should anything change. Thank you for your patience.

    (10:55 CST, May 1, 2017): We are currently experiencing a disruption with services. We will provide more updates as they become available. Thank you for your patience.​

    Posted 2017-05-01 10:54:19
  • Most Popular Baby Names in Saskatchewan for 2016

    The top 20 baby names for 2016 were released by eHealth Saskatchewan today. Liam was the most popular name for baby boys for the seventh year in a row, and Olivia and Emma tied for the most popular name for baby girls.

    The second most popular boy name was William and the third most popular girl name was Ava. There were 73 baby boys named Liam in 2016, followed by William, Oliver, Noah and Benjamin. There were 78 baby girls named Olivia and Emma, followed by Ava, Emily, Amelia and Sophia.​​

    The list of top girl names actually includes 22 names because there was a four-way tie for the last spot. Perhaps the Royal Family’s much beloved couple, William and Kate, the Duke and Duchess of Cambridge, continue to influence some parents in Saskatchewan.

    William is now the second most popular baby boy name in the province, up from the sixth place spot in 2015. Charlotte also moved up the ranks after making the top 20 list in 2015 for the first time. William and Kate’s daughter, Princess Charlotte, will be turning two years old in May.​

    In 2016, 15,674 live births were registered in Saskatchewan, an increase of 177 from the number of births registered in 2015, which totalled 15,497. These numbers do not include Saskatchewan mothers who gave birth outside of the province.

    For more information on the most popular baby names, and to see the lists of the popular names from previous years, visit the eHealth Saskatchewan’s website at www.eHealthSask.ca.​

    - 30 -

    For more information, contact:

    Lisa Adam
    eHealth Saskatchewan
    Regina
    Phone: 306-337-0976
    Email: Lisa.Adam@ehealthsask.ca
    Cell: 306-540-5816​

    Posted 2017-04-05 11:24:24
  • Fees Increasing for Vital Event Documents

    ​Fees for vital event documents, such as birth, stillbirth, marriage and death will be increasing.

    Effective April 1, 2017, vital event certificates, certified copies and genealogical copies will be increasing by between $5.00 and $15.00.  View the updated pricing chart to learn more.

    Learn more about the changes to government fees and charges in 2017-18​.

    Posted 2017-03-16 09:22:15
  • Update: Services Restored

    An air conditioning failure happened at a data centre early this morning. As a result, all services we operate were impacted such as our Pharmacy Information Program (PIP), the Picture Archiving Communication System (PACS), and email. All services are now restored.


    We apologize for any inconvenience and thank you for your patience.​

    Posted 2017-02-18 14:58:34
  • Recap: EMS Virtual Ride-Along

    Posted 2017-02-08 14:41:06
  • Join us on Twitter for a virtual ride-along with Regina EMS

    Ever wonder what takes place behind-the-scenes when an ambulance is dispatched to a call?

    We're teaming up with the Regina Qu'Appelle Health Region's Emergency Medical Services (EMS) team to give you an inside-look of a full 12-hour shift, where anything can happen.

    Follow along using the hashtag #eHRViewerLive beginning Tuesday, February 7 at 5:30 a.m. to see first-hand how Regina EMS is using technology to access critical patient information at the touch of a finger.

    Those without a Twitter account can follow the live tweeting on Twitter search. Existing users with Twitter can follow along on eHealth Saskatchewan's official account @eHealthSask.

    The virtual ride along is part of a six-month pilot project to deliver patient care safer, sooner and smarter using the eHR Viewer – giving Paramedics secure access to a patient's labs, prescription history and immunization records when every second counts.

    Don't miss out on this exciting opportunity to see first-hand how digital tools like the eHR Viewer are transforming the delivery of patient care.

    For more information, contact eHealth Saskatchewan Communications at:

    ·         Email: ehs.communications@eHealthSask.ca

    Posted 2017-02-01 07:53:04

​​​

​​​eHealth Saskatchewan
2130 11th Avenue
Regina SK  S4P 0J5
Phone:1-855-eHS-LINK (1-855-347-5465)