Need Technical Help?
Saskatchewan Virtual Visit Support
Phone: 1-844-767-8259 (option 4)
Email: virtualvisit@ehealthsask.ca
Website: Patient Support
What is a Saskatchewan Virtual Visit?
The Saskatchewan Virtual Visit Program uses audio and video conferencing allowing health care providers to connect with patients at home or a location of their choice. This is a provider-driven service; patients cannot "sign up" for the Saskatchewan Virtual Visit Program on their own.
The features of the application include:
A single provincial video conferencing solution designed specifically for healthcare providers and patients.
Ability for healthcare providers to manage their practice using virtual appointments with their patients.
Easy and intuitive functionality (using minimal clicks).
Ability to function on multiple devices (via web browsers and dedicated mobile apps for patients) including in low bandwidth environments.
Assurances that privacy, security, and reliability are maintained to the highest health industry standards.
Technical Requirements to use Virtual Visit:
In order to take part in a Virtual Visit consult, you need to have the following:
Computer, Laptop, Smartphone or Tablet
Web browser installed (Chrome, Firefox or Safari - Internet Explorer does not work)
Internet connection or cellular data
Webcam, speaker and microphone
Email address
Improve your Virtual Visit Experience:
Test your internet or cellular data a couple hours before your virtual visit. Make sure your microphone, speaker and camera are turned on and do a Pre-Call Test!
During a consultation you would be expected to:
Be in a private and quiet area
Remain in front of the camera for the provider to see you
Not be driving a vehicle during the consultation
Speak clearly for the provider to hear you
Let the provider know if there is someone with you during the consultation and introduce them
Mute yourself, if necessary, to limit disturbance in case of high-level background noise
Patients User Guides:
For more information: Saskatchewan.ca
